ONLINE STORE
1. Fees
1.2 All fees stated are inclusive of VAT at the prevailing rate.
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2. Minimum age requirement You must be at least eighteen years old at the time of booking.
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3. Methods of payment
3.1 Fees can be paid by credit card by telephone, post, or online. Payment by cheque is NOT accepted.
3.2 Fees can be paid by cash if payment is made in person.
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4. Payment by cash
4.1 If you wish to pay for our services in cash, and the amount is over £500, you will be required to provide photo ID at the time of booking. This ID should be either a driving licence or passport, which we will photocopy and attach the copy to your booking form.
4.2. If you subsequently require a refund (under the terms of our booking conditions, points 8 & 9) you will need to bring the same photographic ID to collect the cash refund. This will be checked against the original ID provided before any cash is refunded.
Please note that cash refunds can only be collected on weekdays between 10am and 4pm.
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6. Overseas Purchases
6.1 As we are a 'local' company we will not be supplying overseas (Outside of the UK)
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8. Cancellations by you
8.1 You may cancel your purchase online or through email up to one month before the course start date. Under these circumstances you will be entitled to a refund of the product fees.
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Please note that refunds can take up to three weeks to process.
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9. Cancellations by us
9.3 If we cancel a purchase we shall endeavour to give you at least one week’s notice and you will have the option of transferring your order to another ticket or having a full refund of the fees, which we will return to you within three weeks.
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14. Force majeure We shall not be liable for any failure or delay in the performance, in whole or part, of any of our obligations arising from or attributable to acts, events, omissions or accidents beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes (whether involving our workforce or the workforce of any other party), act of God, war, riot, civil commotion, terrorism, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery or heating, lighting, air conditioning or telecommunications equipment, fire, flood, storm, pandemics, epidemics or other outbreaks of disease or infection, or failure in the external supply of electricity, water or telecommunications (including internet) connections.
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22. Applicable law These terms and conditions shall be read and construed in accordance with English law and any dispute between us will be dealt with by the English Courts.
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